Terms & Conditions
RESERVATIONS
Reservations are on request basis.
Confirmation will be advised within 24 hours of booking request received.
PAYMENT
Reservations within 30 days require full payment upon confirmation
Reservations outside 30 days require 50% deposit. Once deposit is received price is guaranteed.
AMENDMENT POLICY
Amendment outside 48 hours are permitted and subject to availability.
CANCELLATION POLICY
Cancellations within 48 hours or no shows of complete or partial booking persons at tour start time are non refundable.
Tour may be canceled by operator at anytime due to unforseen circumstances eg. Bad weather, boat servicing etc.
An alternative date can be rebooked without additional charge.
Travel Insurance is highly recommended to recover any lost monies due to cancellation.
OTHER
Itinerary can be changed due by Ubud Traveler and driver due to ceremonies or other unexpected reasons.
Any amendments or additions to itinerary requested by guest must be approved by Ubud Traveler or the driver. Additional hours will charged to guest at 150,000 per car per hour. .
If petrol, currency fluctuation or other costs increase price can be revised with 30 days notice.
LIABILITY
Damage or Losses; any damage or losses during tour/activity are guest’s responsibility.
Waiver of Liability; the owner, management or staff is not responsible for any physical injury, sickness, death, loss, damage, inconvenience of guest..
Travel Insurance is mandatory to visit Indonesia.
The Operator will not be held responsible for failure to execute obligations specified herein directly or indirectly occasioned by or through or in consequences of war, demolitions/ vandalism, sabotage, riots, blockades, terrorism, civil commotion, earth quake, storm, flood, deluge, change to prevailing regulation or any other conditions beyond the control of the Hotel.
The law of lndonesia applies to these booking terms and conditions.